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Investigations · 4 min read

Clarify and follow up on an investigation

Keep a conversation focused while resolving ambiguity and inspecting earlier results.

Answer a clarification in the same case

Nexus can ask for more detail before investigating an ambiguous request. Treat the question as a request to identify your intended target or scope. Reply in the same conversation so that your answer stays with the original request.

Use concrete identifiers wherever possible. If several people share a name, provide the relevant organization or location instead of replying only ‘yes’. If the question offers alternatives, state which one you mean and explain any important boundary.

  1. Read the full clarification and check which part of your request remains unresolved.
  2. Enter the missing target, identifier, location, or research objective in the chat composer.
  3. Select Send message and review the next response before adding another instruction.
Example
If Nexus asks which Example Research you mean, reply ‘The Swiss organization using example.org; focus on its official public website.’ This is clearer than ‘the first one’. Only supply details you actually know.

Ask a precise follow-up

The case conversation supplies context for later requests. Refer to the specific subject or finding you want to continue examining, particularly when the conversation contains multiple targets. A follow-up can ask for an explanation of earlier evidence or request additional investigation; additional work can have its own credit requirements.

Open an Evidence link before asking about a claim. The evidence page’s stable Evidence ID and source details are better references than a copied ‘Evidence 1’ label: citation numbers are assigned separately within each assistant reply.

  • To inspect support: ‘Which retained source supports the address in your previous answer?’
  • To narrow scope: ‘For example.org only, explain the contact information you found and identify missing fields.’
  • To distinguish uncertainty: ‘Separate confirmed source statements from possible matches in the previous result.’

Keep separate subjects organized

Use a new case when you are beginning a separate body of work. Use a follow-up within an existing case when you want to continue its investigation. Check Primary search location before each geographically different request and clear it if you need global coverage.

A follow-up does not make a missing source appear or turn an uncertain match into a verified identity. Record unresolved questions in Tasks and your interpretation in Notes. If the previous request failed or acceptance was uncertain, check its current state after refreshing before you submit it again.

Need help with your account or an investigation? Contact support.